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Our Clinicians Work As A Team To Provide Our Patients With a full range of Outpatient Mental Health Services:


What to expect at the first visit:

The initial psychiatric evaluation usually requires about one hour. At your first appointment, after completing your paperwork, a clinician will take you to the nurse’s station to check your weight and blood pressure. The clinician will then take you to a room to begin your assessment. During this time you will be asked about the reason that you are coming to see us and what has been happening over the last several weeks to months in your life. We will need to know what medications you are currently taking including the amounts so it is important to have this information with you. We will also need to know about your past mental health treatment history and medical history. There will be other questions asked about your family, living situation, and functioning in school or employment. All of these questions help us learn about you and what may be affecting your life and the symptoms you are experiencing. After acquiring all of this information, a doctor will come in and we will review the information with the doctor.

The doctor will ask some additional questions. After the doctor has obtained the necessary information to make a diagnosis and formulate a treatment plan, the doctor will discuss with you treatment options for medication, therapy, and/or further psychological testing. Once the treatment plan is decided, the doctor will write your prescriptions (if medicine is indicated) and/or refer you for an appointment with one of our therapists who are also in the same building.

It is important to remember that although it can be uncomfortable answering all of these personal questions, it will help us know how to best help you. The information that you give us will remain confidential and is essential to help us help you return to and maintain the life that you enjoy.

Scheduling the First Appointment:

To schedule a New Patient appointment, call our office at 704-544-0050 / 704-635-7418. The caller should be the parent, patient or legal guardian of the patient or a medical provider. Please be prepared to give full name, date of birth, address, phone number and insurance information including policy holder name, date of birth, social security number, employer, and policy & group numbers. Our phone intake specialists will verify insurance benefits and obtain authorization if necessary, then they will call the patient/guardian back to schedule the initial appointment. If you are unable to keep your appointment, please call to reschedule the appointment as soon as possible, preferably at least 48 hours in advance.

**The legal guardian must be present at the initial appointment. Please bring a picture ID, current insurance card, and co-payment. New Patient paperwork may be completed in the office prior to the appointment time or at the time of your visit.


  • New Year’s Day

  • Good Friday (Friday before Easter)

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day & Following Friday

  • Christmas Day

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